Refund Policy

Digital Downloads

All digital downloads, including but not limited to templates, presets, or digital packs, are non-refundable once the purchase is completed, except in circumstances where the item is unavailable for download or has been designated as a pre-order. By purchasing any digital product, the buyer acknowledges that the nature of digital goods makes them inherently non-returnable once access has been granted, thereby waiving any rights to a refund.

Audit Refunds & Guarantees

365-Day Support Guarantee

We provide 365 days of complimentary follow-up support following the completion of your eCommerce audit. This support is designed to assist with the implementation of the recommendations provided in the audit report. Clients may access this support at their convenience and as needed through our support email or their dedicated account manager.

Support includes, but is not limited to, assistance with areas such as landing page creation, SEO optimization, and any other action points outlined in the audit. This service is offered without limitation on frequency or duration, subject to reasonable use. This service does not include freelance work, calls, only guidance through email communication.

Results-Driven Guarantee

We guarantee that our audits will deliver actionable insights aimed at improving the performance of your eCommerce store. In the event that the audit fails to provide any recommendations that can reasonably be expected to enhance your website’s performance, you are entitled to a full refund.

Refund requests must be made within 14 days of the audit completion. Refunds will be processed promptly and without further conditions or obligations, ensuring that there is no financial risk to you in engaging our audit services.

Link Building Service Refunds & Guarantees

Refund or Replacement Guarantee

We guarantee that all links placed through our services are permanent. In the unlikely event that a link is removed, we will, at our sole discretion, either replace the link with a new one, work to have the original link reinstated, or issue a full refund of the associated cost.

This process will be conducted without further inquiry or unnecessary complication, ensuring a hassle-free experience for our clients.

Manual Outreach Guarantee

We guarantee that all link placements are selected and pitched manually, based on the specific niche and requirements of each client. This ensures relevance, quality, and adherence to organic link-building practices.

All outreach and link-building efforts are performed by skilled professionals, without the use of automated tools or software, to ensure the highest standards of quality and precision in execution.

Undelivered Work

Any work that is not delivered within the stated delivery time is eligible for a 100% refund. No questions asked.